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Live chat & contact information

Need to get in touch? We've got several ways to connect:

  1. Live Chat: Look for the red chat icon on any page of our site for instant access to our team during business hours. All chat conversations are saved in your profile when you create an account, so you can revisit them at your convenience.

  2. Email: Drop us a line anytime at We strive to respond promptly and efficiently.

  3. Phone: Prefer to chat voice-to-voice? Call or text us at +1 647-994-5301.

Can't catch us during business hours? Leave us a message and we'll get back to you as soon as possible. We're committed to providing exceptional support and information.

Image of a phone and headset showing our customers they can chat directly with us.

Join our Communities

  • Discord Community: Connect with our team and network with ant-keeper and jumping spider enthusiasts. Be the first to hear about new products, participate in ant-keeper journals, win giveaways, and earn discounts as an active member. Exclusive promo codes are available to active members via our ranking bot system. Join us and discover the benefits of being part of our vibrant community!


Facebook QR code invite.
Discord server invite.
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